Your Top Device Repair Questions, Answered

Repair Answers

Q1: What devices do you repair?

We fix a wide range of devices including smartphones, tablets, laptops, and Apple Watches. Whether you have an iPhone, Samsung, Google Pixel, or even a Microsoft Surface, we’ve got you covered. Explore our device repair options.

Q2: Do you offer same-day repair services?

Yes. Most of our smartphone and tablet repairs can be completed the same day, depending on the severity of the issue and parts availability. For accurate timeframes, use our instant quote form.

Q3: How much will my repair cost?

Repair costs depend on the device type and the issue. You can get a fast and free estimate using our Instant Quote Tool—no commitment required.

Q4: Do you offer a warranty on repairs?

Yes, all our repairs come with a warranty. Most parts are covered under a limited lifetime warranty, except for batteries and special-case services. Learn more on our warranty policy.

Q5: Is water damage repair possible?

Yes, we specialize in diagnosing and repairing water-damaged phones and tablets. Our technicians use ultrasonic cleaning and thorough board-level inspection. Read more about our water damage repair process.

Q6: Can you fix cracked screens and replace batteries?

Absolutely. We’re known for quick, reliable screen repair and battery replacement. We use high-quality parts to ensure long-lasting performance.

Q7: What if my speaker or microphone isn’t working?

If your audio is distorted, silent, or cutting in and out, you might need a mic or speaker repair. Our experts can diagnose whether it’s a dirt block or hardware damage and replace parts if needed.

Q8: My phone won’t charge. Can you fix that?

Yes. Charging port issues are common, and we offer fast, affordable charging port repairs. Whether it’s dirt buildup or a port replacement, we’ll handle it.

Q9: Do I need an appointment?

Appointments are encouraged but not required. Walk-ins are always welcome. To save time, you can book online in advance.

Q10: Can I sell or buy a phone at Hot Tech Repair?

Yes. We buy used phones and also offer a selection of reliable used phones for sale. Get your instant buy/sell quote.

Q11: How can I contact Hot Tech Repair?

You can reach us via our Contact Page, call us directly, or visit us in-store. Our team is ready to help you Monday through Saturday.

Q12: What types of tablets do you repair?

We repair various tablet models including Apple iPad, Samsung Galaxy Tab, and Microsoft Surface devices. Learn more on our Tablet Repair page.

Q13: Can I bring in a laptop that won’t turn on?

Yes. If your laptop won’t power on, our team can diagnose and repair hardware or software issues. Start with a Diagnostics check.

Q14: Do you repair phones with reboot loop issues?

We do! If your phone is stuck on a boot loop, we offer same-day repair services in most cases. Visit our Reboots page to get started.

Q15: Is phone battery replacement done in-store?

Yes, all battery replacements are performed in-store using OEM-quality parts. Get more info at our Battery Replacement page.